Please note that our regular delivery time is 8 - 13 business days and express shipping is 4 - 7 business days (weekends and bank holidays are not included).

Since discretion is our first concern, you will receive your delivery in an envelope discreetly packaged.

It is very important for us to carry out the entire order process as discreetly as possible.

The packaging requires several costs. Since we offer the cheapest prices depends directly on the fact that we dispense with packaging and refer the goods directly from the manufacturer only in blister.

GENERAL TERMS OF DELIVERY

The delivery takes place only after the receipt of payment. The delivery time is calculated from the day on which you received the receipt of payment by e-mail.

We do not process orders over the weekend. If you place an order after 15:00 on a Friday, the order will be processed the following Monday.

The delivery date depends on your location and the location of the supplier and your fast payment. General delivery time is up to 18 working days (Monday-Friday).

Our online pharmacy accepts no responsibility for the delay in delivery due to force majeure (for example, lengthy processing, strikes at the post office, return of the goods, missing notification of failed delivery, etc.).

Important: Please make sure that your e-mail address is correct, so that you always receive the current processing status (order, payment and shipping confirmation) of your order by e-mail. Please also note that if the email address was given incorrectly and our team was not informed in time, a third person can get the information about your order.

For incomplete billing or shipping information, shipping may be delayed until clarification

Be sure to enter the correct billing and shipping address during the ordering process. If an incorrect shipping address has been entered at the time of the order and the order has already been sent, customers must assist our employees in clarifying the matter.

If any queries regarding the processing of your order occur, the shipment may be delayed until the question is resolved

We ship to most countries in the world. If you can not find your country in our list, please contact us.

We ship the goods in a white, padded, discreet envelope.

We deliver the goods exclusively from EU countries, so we have no difficulties with customs. But it can happen from time to time that a parcel sticks with the customs. Please note that we are not a German company and we can not assume responsibility for customs regulations in the country of destination.

Your order will be packed safe and secure and dispatched within 24 hours. This is exactly how your parcel will look like (pictures of a real shipping item). It has a size and a look of a regular private letter (9.4x4.3x0.3 inches or 24x11x0.7cm) and it does not disclose its contents

SHIPPING TO PACK STATIONS OR POST

If you wish to ship to a packing station or PO Box, please select REGULAR Shipping in the shipping methods. This is absolutely necessary because it is not technically possible to send a registered mail to packing stations or PO Box.

FAILED SHIPPING ADDRESS

Please make sure you enter a correct shipping address in the order form. We recommend that you review your order information before submitting the order. Any mistake can lead to the non-delivery of the product. If you notice after the order that the address was entered incorrectly, please contact us as soon as possible to let us know.



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